Search Results for digital-payment
Abstract
This research aims to clarify the theoretical framework of the concepts of digital financial inclusion and financial exclusion, explaining their main causes and analyzing the role of digital financial inclusion in reducing financial exclusion. Digital financial inclusion is one of the most important pillars contributing to economic development. The importance of this research stems from the significance of studying financial exclusion in modern economic literature, as it addresses a crucial aspect of Iraqi society that exacerbates poverty and deprivation. The research highlights the role of digital financial inclusion in mitigating and addressing this issue. It is based on the hypothesis that digital financial inclusion significantly contributes to reducing financial exclusion by bringing financial services closer to those excluded in remote areas and integrating them into the formal financial system. The research concludes that digital financial inclusion provides financial services in a digital format suitable for the needs of poor and marginalized groups, especially in remote and rural areas. It recommends developing a strategic plan with a specific timeframe, implemented in phases, to achieve a high level of digital financial inclusion in remote areas, supported by sufficient financial resources and an appropriate legal framework.
Abstract
one of the main drivers of economic growth and economic development. Iraq has experienced a noticeable expansion in the manifestations of the digital economy after 2016, represented by the spread of internet services, electronic payment e-commerce, and freelance platforms, in addition to the government’s adoptionof digital transformation programswithin its economic reform plans. The study used the descriptive-analytical approach to identify the main foundations and indicators of the digital economy, determine Iraq’s position in the digital economy as well as evaluate the impact of the digital economy on poverty indicators and economic inequality. The study concluded that digital transformation, despite its role in increasing the level of production and productivity has coincided with the persistence of poverty and unemployment rates, and even the increase in economic vulnerability among some groups, which poses major challenges regarding the ability of the digital economy to achieve economic justice and financial inclusion.
Abstract
one of the main drivers of economic growth and economic development. Iraq has experienced a noticeable expansion in the manifestations of the digital economy after 2016, represented by the spread of internet services, electronic payment e-commerce, and freelance platforms, in addition to the government’s adoption of digital transformation programs within its economic reform plans. The study used the descriptive-analytical approach to identify the main foundations and indicators of the digital economy, determine Iraq’s position in the digital economy as well as evaluate the impact of the digital economy on poverty indicators and economic inequality. The study concluded that digital transformation, despite its role in increasing the level of production and productivity has coincided with the persistence of poverty and unemployment rates, and even the increase in economic vulnerability among some groups, which poses major challenges regarding the ability of the digital economy to achieve economic justice and financial inclusion.
Abstract
Artificial intelligence (AI) applications are essential for enhancing payment security and improving customer experience in financial institutions. This research aims to examine the challenges faced by Mastercard in Australia and Visa in Singapore in implementing these technologies. The study focuses on three main areas: challenges related to fraud and privacy, the strategies employed by both companies to address these challenges, and the impact of AI applications on customer satisfaction and trust. The research adopts an analytical methodology that combines both qualitative and quantitative data, relying on diverse sources including academic studies and annual reports. The findings reveal that the effectiveness of AI applications varies across the two markets, reflecting different responses to local challenges. For instance, Mastercard demonstrates a greater reliance on machine learning technologies in Australia to combat fraud, while Visa in Singapore focuses more on enhancing privacy and data protection. The study offers strategic recommendations aimed at improving payment security and customer experience, such as increasing transparency in data usage and strengthening communication with customers. This research contributes to a deeper understanding of the role of AI in financial services, providing valuable insights for companies and practitioners in the sector. By addressing the unique challenges of each market, customer satisfaction can be enhanced and greater trust in digital payment services can be fostered.