Cover
Volume 7, Special Issue 5 (2026)

Published: September 30, 2026

Pages: 266-284

Research Article

The Impact of Data-Driven Marketing on Enhancing Strategic Positioning Through the Mediation of Digital Organizational Culture: An Exploratory Study of a Sample of Private Banks

Abstract

This research aims to analyze the impact of data-driven marketing on enhancing the strategic position of organizations through the mediating role of digital organizational culture. The research's significance stems from the increasing reliance of organizations on data and digital analytics in formulating marketing decisions and developing their competitive strategies. This contributes to enhancing their ability to adapt to the changing business environment and achieve strategic superiority. The research adopted a descriptive-analytical approach, and data was collected through a questionnaire designed based on relevant scientific literature. The questionnaire was distributed to a sample of employees in private banks in Baghdad, with a sample size of 384 employees. The data were analyzed using a range of appropriate statistical methods to test the correlation and influence relationships between the research variables. The SPSS version 30 and AMOS version 29 software programs were used. The results showed a significant impact of data-driven marketing on enhancing the strategic position of private banks. The results also indicated that digital organizational culture plays a crucial mediating role in strengthening the relationship between data-driven marketing and strategic position. These findings suggest that banks adopting data-driven marketing strategies, along with establishing a digital organizational culture, contribute to this strategic position. A supportive organizational structure for digital transformation, which effectively contributes to improving its competitiveness and enhancing its strategic position in the banking market, the research recommended the need to enhance the use of data analytics in the marketing activities of banks, develop the digital infrastructure, as well as establish a digital organizational culture that encourages innovation and continuous learning in order to support the achievement of the strategic position of banking organizations.

References

  1. الذبحاوي، عامر عبد الكريم و عبد الكريم ، سناء و سعيد، زهراء، (2017)، جودة الحياة الوظيفية ودورها في تحقيق الهيبة التنظيمية دراسة تطبيقية في معمل الالبسة الرجالية في محافظة النجف الاشرف، مجلة اداب الكوفة، العدد 52.
  2. الملا، حميد علي احمد ،(2014)، تعزيز القوة التنظيمية في اطار الموائمة بين راس المال البشري وراس المال الاجتماعي : بحث ميداني في عدد من المصارف الاهلية العراقية بغداد، اطروحة دكتوراه في فلسفة ادارة الاعمال ، كلية الادارة والاقتصاد ، جامعة بغداد.
  3. شلاكة، طارق كاظم ، (2022)، الدور التفاعلي للرشاقة التنظيمية في تعزيز تأثير التجديد الاستراتيجي في المكانة الاستراتيجية -بحث تحليلي، مجلة كلية الكوت الجامعة ، المجلد 7، العدد 2.
  4. صبر، رنا ناصر،2019 ، " تأثير الهيبة الخارجية المدركة على مخرجات العاملين من خلال الدور الوسيط للتماثل التنظيمي / بحث تطبيقي في المصرف العامة للصناعات الكهربائية في بغداد/الوزيرية "، مجلة كلية الرافدين الجامعة للعلوم / العدد
  5. عطا، خالدية مصطفى ، (2021)، البراعة التنظيمية وتأثيرها في المكانة الإستراتيجية للمنظمة دراسة تحليلية لآراء عينة من العاملين في شركة الصناعات الالكترونية التابعة لوزارة الصناعة والمعادن / القطاع المختلط، مجلة جامعة الانبار للعلوم الاقتصادية والادارية، المجلد 13، العدد 4، ص 228-257
  6. محمد، لقا سوادي ولفتة، بيداء ستار، (2020)، أبعاد الثقة التنظيمية وعلاقتها بتحقيق المكانة الاستراتيجية للمصارف/بحث تطبيقي على عينة من المصارف العراقية الخاصة، مجلة دراسات محاسبية ومالية، المجلد (15)، العدد (53).
  7. يوسف، شريف محمد ، (2021)، الرشاقة التنظيمية ودورها في تعزيز المكانة الاستراتيجية بالأسواق بالتطبيق على شركات الأدوية في مصر، المجلة العلمية للاقتصاد والتجارة .
  8. Al Mado, A.A., Ibrahim, I.R., Abd, S.M., & Majeed, S.A. (2025). The Role of Strategic Purity Based on Artificial Intelligence in Managing Strategic Momentum in Private Hospitals in Baghdad. 2025 3rd International Conference on Business Analytics for Technology and Security (ICBATS), 1-17
  9. Al-Ameri, Firas Mohammed , Alameri, Sarah Ali Saeed , Mahmood, Maryam Fakhrulddin , Mohammed, Nisreen Jasim , (2023), The impact of Strategic Intelligence on Organizational Performance: A Textile Sector Perspective of A Developing Economy, journal Modern, 11 (33).
  10. Alameri, sarah Ali Saeed ., AL-Barazanchi, Suha Jamal Mawlood , Al-Obaidi, Noor Khaleel Ibrahim. , Salman, Rabia , (2024), Advancements In Corporate Sustainability Practices: A Systematic Review Of Strategies Aligned With Sustainable Development Goals, 12( 02) . 69-81.
  11. Al-Hachami, I. M. H., & Alameri, S. A. S. (2022). The impact of strategic entrepreneurship in the application of psychological marketing: Field research in telecommunications companies (Zain Iraq, Asiacell, Korek). Res Militaris, 12(2), Summer-Autumn,
  12. Ali, N. (2023). Influence of data-driven digital marketing strategies on organizational marketing performance: Mediating role of IT infrastructure. In S. G. Yaseen (Ed.), Sustainable Business Development (pp. 337–347). Springer.
  13. Al-Janabi, A. S. H., Almado, A. A. G., Mhaibes, H. A., & Flayyih H. H. (2024). The role of strategic agility in promoting organizational excellence: A descriptive analytical study. Corporate & Business Strategy Review, 5(2), 129-138.
  14. Almado, A.A.G., Algburi, R.M.N. (2025). The Role of Banks in Financial Literacy and Increasing the Use of Financial Technology: An Exploratory Study of a Sample of Private Bank Managers in Baghdad. In: Mirzazadeh, A., Molamohamadi, Z., Babaee Tirkolaee, E., Weber, GW., Leung, J. (eds) Optimization and Data Science in Industrial Engineering. ODSIE 2023. Communications in Computer and Information Science, vol 2205. Springer, Cham
  15. Benkler, Y. (2006). The wealth of networks: How social production transforms markets and freedom. Yale University Press
  16. Ceptureanu, Eduard Gabriel, (2016), Competitive Intensity And Its Implication On Strategic Position Of Companies, Journal of Applied Quantitative methods, Vol.2, No.1.
  17. Cruz, R. N., & Rosário, A. T. (2025). Data-driven decision-making in marketing: A systematic literature review of emerging themes and research gaps. Systems, 13, 1114.
  18. Cruz, R. N., & Rosário, A. T. (2025). Data-driven decision-making in marketing: A systematic literature review of emerging themes and research gaps. Systems, 13, 1114.
  19. Jewapatarakul, D., & Ueasangkomsate:(2024). Digital organizational culture, organizational readiness, and knowledge acquisition affecting digital transformation in SMEs from food manufacturing sector. SAGE Open, 1–15. 10.1177/21582440241297405
  20. Kane, G. C., Palmer, D., Phillips, A., Kiron, D., & Buckley, N. (2015). Strategy, not technology, drives digital transformation. MIT Sloan Management Review, 14(1), 1–25.
  21. Keyan, Wang (2009), “Growing big in Niche Markets”, Strategy. New Opportunities, ISSUE46
  22. Kocak, S., & Pawlowski, J. (2022). Characteristics in digital organizational culture: A literature review. In Proceedings of the 14th International Conference on Knowledge Management and Information Systems (pp. 31–42).
  23. Kocak, S., & Pawlowski, J. (2022). Characteristics in digital organizational culture: A literature review
  24. Kotler, P., & Armstrong, G. (2018). Principles of marketing (17th ed.). Pearson.
  25. Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson.
  26. Lemon, K. N., & Verhoef:C. (2016). Understanding customer experience throughout the customer journey. Journal of Marketing, 80(6), 69–96.
  27. Lukito, D., Suharnomo, S., Perdhana, M. S., & Jayanti, S. T. (2025). Digital organizational culture: Concept and scale development. Journal The Winners, 26(1), 73–84.
  28. Nazarov, A. D. (2019). Big data driven marketing. Advances in Economics, Business and Management Research, 81, 1–3.
  29. Onesi-Ozigagun, O., Ololade, Y. J., Eyo-Udo, N. L., & Ogundipe, D. O. (2024). Data-driven decision making: Shaping the future of business efficiency and customer engagement. International Journal of Multidisciplinary Research Updates, 7(2), 19–29.
  30. Pandaa, S., Paswana, K. and Mishrab, S. (2018), “Impact of positioning strategies on franchise fee structure”, Industrial Marketing Management, Vol. 81 No. 1, pp. 30-39.
  31. Rust, R. T., & Huang, M. H. (2014). The service revolution and the transformation of marketing science. Marketing Science, 33(2), 206–221.
  32. Saleh, A. M., & Alameri, S. A. S. (2022). The relationship of organizational dexterity in achieving customer delight: Survey research in the hotel sector. Res Militaris,12,2,p6149 – 6158.
  33. Salman, S. M., Raheemah, S. H., & Saeed, S. A. (2019). Knowledge management factors and their impact on competitive priorities. Opción, 35(Especial No. 20), 450–467.
  34. Sanyal, S., Geethanjali, N., Manoharan, S., & Thangam, D. (2023). The significance of embracing digital culture in organizational digital transformation.
  35. Setyadi, Taufik, (2018), Strategic Alliances, Competitive Advantages, And Bandwagon Effect In The Perum Perhutani Wood Industry, International Journal of Science and Environment.
  36. Shah, T. (2025). Data-driven marketing in fintech. International Journal of Innovative Research in Science Engineering and Technology, 14(3), 1914–1916