Cover
Volume 7, Issue 3 (2026)

Published: September 25, 2026

Pages: 185-196

Research Article

The impact of the modern electronic environment on the development of business ethics: Applied research in the General Tax Authority

Abstract

The technological revolution and the rapid developments we are witnessing today, despite the numerous they provide, are accompanied by a wide range of ethical challenges that must be carefully considered within contemporary organizations-particularly the tax sector, which represents a key pillar of the national economy, Accordingly, this study sought to the examine impact of the electronic environment on business ethics. A descriptive-analytical methodology was employed to describe the status of the variables and analyze the statistical procedures. The research, aimed to assess the current electronic environment within the General Authority and to evaluate the extent to which business ethics are influenced by modern technologies. To achieve this, the researcher selected a sample of (40) participants from the General Tax Authority, including general directors, departments directors, and heads of divisions and branches, in order to test the study’s hypothesis, which posits the existence of a statistically significant relationship between the electronic environment and business ethics at the level of (individuals, activities, leadership). The importance from the study stems from the growing significance of modern technologies and their implications of business ethics, the findings revealed a statistically significant impact of the electronic environment on business ethics, the study also presented several the most prominent of which is to need to enhance public awareness regarding business ethics, and to ensure the fair distribution and equitable use of electronic technologies in order mitigate their negative effects.

References

  1. Al-Hawashi, Abu Bakr Muhammad. (2005). Mithaq akhlaq li-mihnat al-ma‘lumat fi al-watan al-‘Arabi [A code of ethics for the information profession in the Arab world]. Majallat Jami‘at al-Shariqah li-al-‘Ulum al-Shar‘iyyah wa-al-Insaniyyah, 2(1).
  2. Boudragh, Amina. (2013). Dawr akhlaqiyyat al-a‘mal fi tahsin ada’ al-‘amilin: Dirasat ‘ayyinah min al-bunuk al-tijariyyah al-Jaza’iriyyah [The role of business ethics in improving employee performance: A study of a sample of Algerian commercial banks] (Master’s thesis). University of M’Sila.
  3. Yaghi, Muhammad Abd al-Fattah. (2012). Al-akhlaqiyyat fi al-idarah [Ethics in management]. Dar Wa’il li-al-Nashr wa-al-Tawzi‘, Amman.
  4. Harbazi, Farouq. (2011). Dawr al-tiknolojia al-hadithah li-al-ittisalat fi tahqiq ahdaf istiratijiyyat al-tanmiyah al-bashariyyah fi al-Jaza’ir [The role of modern communications technology in achieving the objectives of the human development strategy in Algeria] (Master’s thesis). Ferhat Abbas University.
  5. Al-Abdous, Aghadir Salim. (2015). Mu‘awwiqat tatbiq al-idarah al-iliktruniyyah fi Jami‘at al-Qassim: Min wijhat nazar al-qiyadat al-idariyyah wa-al-akadimiyyah [Obstacles to implementing electronic management at Qassim University: From the perspective of administrative and academic leaders] (Master’s thesis). Umm Al-Qura University, Saudi Arabia.
  6. Al-Ammar, Abdullah Sulayman. (2008). Al-idarah al-iliktruniyyah wa-al-tahawwul al-iliktruni [Electronic management and electronic transformation]. [Publication information unavailable].
  7. Alyan, Mustafa, & Tayyoubis, Adnan. (2005). Al-ittisalat wa-al-‘alaqat al-‘ammah [Communications and public relations]. Dar Safa li-al-Nashr wa-al-Tawzi‘, Amman.
  8. Al-Rawashdeh, Reem Yaser. (2007). Athar al-iltizam bi-akhlaqiyyat al-wazifah al-‘ammah ‘ala mustawa al-wala’ al-tanzimi lada al-‘amilin fi al-mu’assasat al-‘ammah al-Urduniyyah [The impact of commitment to public service ethics on the level of organizational loyalty among employees in Jordanian public institutions] (Master’s thesis). Mu’tah University.
  9. Al-Hourani, Ghalib Salih. (2005). Tatwir mudawwanat al-akhlaqiyyat al-akadimiyyah li-al-ustadh al-jami‘i: Min wijhat nazar a‘da’ hay’at al-tadris wa-al-talabah fi al-Jami‘ah al-Urduniyyah [Developing an academic ethics code for university professors: From the perspectives of faculty members and students at the University of Jordan]. [Publication information unavailable].
  10. Al-Zeinati, Osama Muhammad. (2012). Dawr akhlaqiyyat al-mihnah fi ta‘ziz al-mas’uliyyah al-ijtima‘iyyah fi al-mustashfayat al-hukumiyyah al-Filastiniyyah [The role of professional ethics in enhancing social responsibility in Palestinian government hospitals] (Master’s thesis). Academy of Management and Politics for Postgraduate Studies.
  11. Al-Jadri, Adnan Hussein, & Abu Helo, Yaqub. (2009). Al-usus al-manhajiyyah wa-al-istikhdamat al-ihsa’iyyah fi buhuth al-‘ulum al-tarbawiyyah wa-al-insaniyyah [Methodological foundations and statistical applications in educational and human sciences research]. Ithra’ li-al-Nashr wa-al-Tawzi‘, Amman.
  12. Bani Khalid, Khalaf Hamdan. (2007). Darajat al-iltizam al-idari lada al-tarbawiyyin fi mudiriyyat al-tarbiyah wa-al-ta‘lim: Min wijhat nazar mudiri al-madaris al-thanawiyyah [The degree of administrative commitment among educators in directorates of education: From the perspective of secondary school principals] (Master’s thesis). The Hashemite University.
  13. Collins, D. (2009). The optimal system: Check up a risk management & performance duality. Unpublished manuscript.
  14. Daft, R. L. (2010). Management (9th ed.). South-Western Cengage Learning.
  15. Hellriegel, D., Jackson, S. E.، Slocu., J. W., Staude, G., Amos, T., Klopper, H. B., Louw, L., & Oosthuizen, T. (2008). Management (4th South Africaned.). Oxford University Press.
  16. Laudon, K. C., & Laudon, J. P. (2022). Management information systems: Managing the digital firm (16th ed.). Pearson Education .
  17. Stair, R. M., & Reynolds, G. (2003). Principles of Information Systems: A Managerial Approach (6th ed.). Canada: Thomson Course Technology.
  18. Susanti, E., Widodo, A., & Nugroho, Y. (2023). Digital transformation and organizational performance: The mediating role of innovation capability. Sustainability, 15(4), Article 3124. https://doi.org/10.3390/su15043124.
  19. UNDP. (2020). Ethics and governance in the digital era. United Nations Development Programme, https://www.undp.org.
  20. Vial, G. (2021). Understanding digital transformation: A review and a research agenda. Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003.
  21. World Bank. (2021). GovTech and public sector ethics. World Bank Group, https://www.worldbank.org