“Functional Quality and Its Impact on Customer Satisfaction: An Exploratory Study of the Opinions of a Sample of Patients at a Private Nursing Home Hospital in Baghdad”. Entrepreneurship Journal for Finance and Business 2, no. 4 (December 25, 2021): 16–31. Accessed July 19, 2026. https://ejfb.journalpath.com/ejfb/article/view/380.